What is Asurions phone number

An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we’ll be happy to help.

What is Asurion's phone number? - Google Search

An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we’ll be happy to help.

How do I contact Asurion AT&T?

To file a claim online, go to or call Asurion Customer Care at 1-888-562-8662.

What is the number to Asurion customer service?

If this is a malfunction on a different phone than the one you intend to replace, call 888-562-8662. An expert will help you. If the device has accidental damage caused during use, has been lost or stolen, or it has been more than 12 months, you can still replace your device, but you’ll need to start a claim.

What is Asurion Home +?

Asurion Introduces Home+ Home Tech Protection and Support Coverage. … Asurion Home+ is one simple plan that covers and supports all the devices in your home – past and future purchases, regardless of the brand or where you purchased it.

Do you have to pay for Asurion?

Like other insurance programs, Asurion mobile protection plans require a monthly premium plus a deductible when you file a claim. But we try to make it as affordable as possible, and we accept multiple types of payment.

Are replacement phones from Asurion new?

The agreement with Asurion is a certified refurbished phone, never a new phone.

How do I cancel my Asurion Protection Plan?

How do I cancel, if needed? Visit and search “Asurion.” Find the plan you wish to cancel. Within the first 30 days, click “Cancel Policy.” After 30 days, click “Contact Seller” and select “Return Product” as the subject. Still have a question?

Who is Asurion owned by?

TypePrivately heldServicesInsurance Tech supportRevenue$8.5 billionNumber of employees19,000 (2014)ParentNEW Asurion Corporation

What does Asurion company do?

Asurion is a global tech services company that helps more than 350 million customers in 52 countries unlock their technology’s untapped potential through protection and tech support. We have over 22,000 employees throughout the U.S., Canada, Latin America, Europe and Asia Pacific.

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Does Asurion ship internationally?

As long as you can provide an address within the 50 United States that can be used in case of a claim, you will be eligible for the plan. If you ever need to file a claim, even if you are in outside of the US, we will be able to assist you, but you may be required to send your item … see more.

Is Asurion a good company?

On average, employees at Asurion give their company a 3.5 rating out of 5.0 – which is 11% lower than the average rating for all companies on CareerBliss. The happiest Asurion employees are Customer Service Representatives submitting an average rating of 1.8 and Customer Care Supervisors with a rating of 1.6.

How much does Asurion cost?

TEC costs $9 per device per month for phones and combines the two lower tiers: Asurion Wireless Phone Protection, which costs $7.15 per month for phones and protects against everything except device malfunction, and Verizon’s Wireless Extended Warranty, which costs $3 per month for phones, protects against device …

How many claims does Asurion allow?

You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines. If you would like to register more than 3 lines, you can enroll in Additional Coverage.

What damage does Asurion cover?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

How do I know if my Asurion phone is refurbished?

1. Tap your Phone app and open up the dialer.
2. Using the touchscreen keypad, dial ##786# (aka ##RTN#). No need to press dial; the phone should automatically open up to the RTN screen. …
3. Scroll down the RTN screen to Reconditioned status.

Why are refurbished phones so cheap?

In those instances, they typically come with warranties, but more on that later. A refurbished phone typically has been reconditioned into working order and put on sale for a discounted price. It is common for many refurbished phones to be in perfect working condition but have superficial blemishes or knicks.

How do I know if my Asurion iPhone is refurbished?

If the model number of the iPhone starts with the letter ‘M,’ then it is a NEW iPhone. If on the other hand, the model number starts with letter ‘F,’ it’s a carrier-refurbished model and when it starts with the letter ‘N,’ it indicates that it is an Apple Replacement device.

Why does Asurion deny claims?

Conveniently, Asurion is denying the claim because an AT&T SIM wasn’t in the phone during the time of theft. They are claiming they insure the phone number and not the device. An absolute pile of bullsh&t that is. The phone number costs nobody anything.

How much is the non return fee for Asurion?

You will receive a prorated refund of any amounts paid for that coverage. If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.

Can I chat with Asurion?

Connect with a live tech expert in seconds for instant tech help by phone or chat. Our network of tech experts can help you with over 6,000 devices and provide personalized help to keep you and your family up and running.

Who are Asurion's customers?

Asurion’s clients represented more than 85 percent of the wireless carriers in North America, including Verizon, Cingular, ALLTEL, and Bell Mobility, making the company North America’s largest provider of roadside-assistance services and handset insurance to the wireless industry.

Is asurion a real company?

Asurion is a global tech care company that provides insurance, installation, repair, replacement, and 24/7 support for a wide range of products, from mobile phones and laptops to household appliances. Learn more at Asurion.com.

Is asurion part of AT&T?

Asurion is what it is. It is not owned by ATT or another carrier.

Who is the CEO of Asurion?

Kevin M Taweel. CEO/Co-Founder, Asurion Corp.

Is Asurion a global company?

We help customers enhance their life through their technology every day. A global leader, we help you balance the interdependence between life and technology.

Where do I send my Asurion phone?

Once your claimed is approved, simply drop off your device unboxed at one of nearly 5,000 The UPS Store® locations nationwide and show your return QR code. The UPS Store packing experts will package and ship your device to Asurion.

Does Asurion deactivate lost phones?

If your phone is ever lost, damaged or stolen—and you have an Asurion mobile protection plan—we can help by sending you a replacement as soon as the next day. … Asurion Experts are here to walk you through what Find My iPhone does and how to deactivate it.

How do I activate my Asurion replacement phone?

1. Power off your original phone (If applicable) and charge your replacement device. …
2. Power on your replacement phone. …
3. Listen for the prompts. …
4. Follow the prompts to enter your wireless number, last four digits of your Social Security number, account password and/or location code.

How does Exchange protection plan work?

The Exchange Protection Plans secure major purchases from the most common threats, including accidental damage from handling; breakdowns due to heat, dust and humidity; and power surges. Protection plans can be purchased for varying length of years—up to lifetime coverage—for as little as 2 percent of the item price.

How much do Asurion employees make?

Job TitleRangeAverageCell Phone Repair TechnicianRange:$12 – $21 (Estimated *)Average:$16Support Technician, Information Technology (IT)Range:$13 – $24 (Estimated *)Average:$17Electronics TechnicianRange:$13 – $28 (Estimated *)Average:$19